Support

Phone SupportProTelecom technical support and project implementation services represent the best in the industry and provide the most extensive line of pre- and post sales support. We have achieved two of the highest Polycom certifications by providing proactive, responsive support to our clients. ProTelecom can support you nation-wide and world-wide. Contact us today.


Polycom Gold Certified PartnersGold Certified Partners have demonstrated their extensive knowledge in collaborative communication technologies through rigorous testing in their selected product categories and the associated service requirements. They have the knowledge, skills, and commitment to implement technology solutions that match your exact business needs. They are highly skilled in providing the appropriate solution for your company’s need. Gold Partners must also maintain a higher service standard to ensure that you receive the necessary support for your Polycom products.


Certified Videoconferencing Engineer (CVE) credentialThe Certified Videoconferencing Engineer (CVE) credential validates that the recipient has reached a level of competency commonly accepted and valued throughout the industry, worldwide. Customers will benefit from the knowledge and skills that each CVE possesses, by receiving high quality care from service technicians as well as those involved in the sales cycle.